Brand Ambassador – Tata Harper Skincare | Ontario

Location: Ontario, Canada (Assigned Retail Locations)

Position Type: Freelance / Part-Time (occasional full-time as needed)

Reports To: Account Executive (AE)

Job Summary

The Brand Ambassador plays a key role in driving retail sales, elevating brand awareness, and delivering exceptional customer experiences for Tata Harper Skincare across assigned retail locations in Ontario. This position focuses on driving sell-through, building strong relationships with retail partners, and ensuring consistent execution of brand standards.

As a representative of Tata Harper, the Brand Ambassador brings the brand’s luxury skincare philosophy to life through personalized consultations, product demonstrations, education, and engaging in-store experiences. The role also supports retail events, visual merchandising, and daily sales objectives.

The ideal candidate thrives in a dynamic retail environment, is passionate about luxury skincare and innovation, and embraces the belief that no task is too big or too small when it comes to delivering exceptional brand experiences.

Principal Accountabilities

- Drive retail sell-through and achieve hourly and daily sales goals through proactive customer engagement.
- Deliver personalized skincare consultations and product recommendations that reflect Tata Harper’s brand philosophy.
- Build meaningful customer relationships to encourage brand loyalty and repeat purchases.

Product Knowledge & Demonstrations

- Maintain strong knowledge of Tata Harper products, ingredients, benefits, and key product focuses.




- Perform brand-approved facial massage techniques, skincare demonstrations, and application protocols to engage customers.
- Educate retail staff on product benefits, new launches, and selling techniques to strengthen brand awareness.

Retail Execution & Events

- Execute scheduled in-store shifts, promotional activities, and retail events in alignment with business priorities.
- Collaborate with store leadership and retail teams to identify sales opportunities and maximize brand visibility.
- Support store meetings and informal product education to keep Tata Harper top of mind.
- Ensure endccap displays, testers, and shelves are clean, organized, properly stocked, and aligned with brand standards.
- Monitor inventory levels and promptly report out-of-stock (OOS) or visual merchandising concerns to the designated manager, including photos when needed.
- Maintain product visibility and replenish additional display locations where applicable.

Reporting & Communication

- Communicate daily sales results, successes, challenges, and opportunities to the designated manager.
- Submit timely store visit recaps highlighting sales performance, customer feedback, and retail observations.




- Share feedback from store leadership and beauty advisors to support future sales initiatives.

Professionalism & Teamwork

- Maintain a professional appearance and consistently represent Tata Harper’s luxury brand standards.
- Collaborate with retail teams during events and promotional periods to achieve shared sales objectives.
- Follow assigned schedules, maintain punctuality, and communicate any shift changes or cancellations directly to the designated manager.

Qualification & Experience

- Previous retail sales experience, preferably within luxury beauty or skincare.
- Proven success in customer-facing sales, product demonstrations, or in-store events.
- Experience working with prestige beauty retailers is strongly preferred.
- Knowledge of skincare ingredients, facial massage techniques, and product application is an asset.

Skills

- Strong selling ability with a results-driven mindset.
- Excellent communication, interpersonal, and customer service skills.
- Ability to confidently demonstrate products and follow brand-specific protocols.
- Solid organizational skills and attention to detail.
- Ability to work independently while maintaining strong relationships with retail teams.

Personal Attributes

- Outgoing, personable, enthusiastic, and passionate about skincare.
- Goal-oriented, proactive, and motivated to achieve sales targets.
- Collaborative, adaptable, and comfortable in a fast-paced retail environment.
- Reliable, punctual, and committed to deliverin

📌 Brand Representative (Canada)
🏢 AMOREPACIFIC
📍 Canada