Lead front office and housekeeping operations at Valhalla Hotel & Conference Centre, using guest service and team supervision across rotational shifts.

This Dual Front Office & Housekeeping Supervisor supports both departments within Silver Hotel Group. The position oversees guest operations, room cleanliness, training, scheduling, and service standards. It supports daily coordination with Front Office and Housekeeping managers while maintaining hotel policies, safety, and operational quality.

Key Responsibilities:

- Coordinate front office and housekeeping operations when managers are absent
- Supervise guest registration, checkout, payments, and problem resolution
- Train, coach, schedule, and evaluate department team members
- Inspect guestrooms, public areas, and housekeeping duties




- Maintain cleanliness programs, budgets, security, and safety procedures

Requirements:

- Previous supervisory experience in customer-facing hospitality is preferred
- Housekeeping supervisory experience in a hotel or related industry
- Tourism or Hospitality post-secondary education is an asset
- Excellent communication, organizational, analytical, and problem-solving skills
- Availability for days, evenings, overnights, weekends, and holidays

Bring hospitality supervision, operational judgment, and housekeeping expertise to Valhalla Hotel & Conference Centre in Thunder Bay.

📌 Dual Front Office Housekeeping Supervisor (Canada)
🏢 Algoma Family Services
📍 Canada