NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

NHS Greater Glasgow and Clyde is seeking a Healthcare Support Worker (HCSW) to join the multidisciplinary team within the Acute Receiving Units at the Queen Elizabeth University Hospital. The post holder will support the delivery of person-centred care, assist patients with their care needs, and undertake assigned duties to maintain hygiene, order, and safety within the ward setting. The role helps provide safe, effective, high-quality care for patients within the Acute Receiving Team.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern

Permanent, various full-time and part-time posts available

Shift pattern: 12-hour shifts, rotational

Base location: Queen Elizabeth University Hospital

Key Responsibilities

- Deliver person-centred care to patients within the Acute Receiving Units.
- Support the multidisciplinary team in providing safe and effective patient care.
- Maintain hygiene, order, and safety within the ward environment.




- Carry out delegated tasks under the direct and indirect supervision of a registered nurse.
- Ensure equipment is compatible, functioning correctly, and report any concerns to a registered nurse.
- Comply with departmental policies and procedures, including infection prevention and control, escort policy, and health and safety requirements.
- Complete and maintain statutory and mandatory learning requirements.
- Monitor patients and report concerns appropriately.
- Provide personal care and undertake related patient support activities.

Knowledge, training, qualifications and/or experience required to do the job

- SVQ Level II qualification or equivalent experience gained through relevant work, training, and short courses.
- Completion of Healthcare Support Worker Mandatory Induction Standards and adherence to the Code of Conduct for Healthcare Support Workers in Scotland.
- Annual compliance with mandatory training updates.
- Ability to work effectively in a busy healthcare environment.
- Understanding of healthcare policies, procedures, and scope of practice.
- Completion of in-house training programmes as required.
- Commitment to ongoing professional development through workplace learning, teaching sessions, and study days.
- Knowledge of clinical equipment used within the department.




- Effective written and verbal communication, literacy, and numeracy skills.
- Good observation skills and awareness of when to elevate concerns.
- Ability to work collaboratively within a multidisciplinary team.
- Caring and compassionate approach, preferably with experience in a care environment.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages application

📌 Health Care Assistant (Canada)
🏢 NHS Scotland
📍 Canada