Convert healthcare inquiries into booked visits with Stem Health using consultative sales, explicit communication, and disciplined follow-up. Guide prospective members from curiosity to commitment.
As a Membership Advisor, you represent Stem Health during prospective members’ first meaningful conversations. You explain membership and Annual Health Assessment options, clarify next steps, and maintain an organized path from curiosity to signed agreement. Your work combines relationship building with sales activity, CRM accuracy, and service.
Key Responsibilities:
- Respond to inbound leads and recommend appropriate next steps
- Explain membership tiers, assessments, diagnostics, and ongoing care
- Ask for booked visits, deposits, or signed agreements
- Build follow-up sequences and maintain CRM stages
- Share objections and conversion insights with marketing
Requirements:
- Two to five years in sales or advisory work
- Track record of meeting conversion targets
- Comfort with phone, video, text, and email
- Confidence discussing pricing and requesting decisions
- Interest in health, wellness, and preventive care
Bring consultative selling, organized follow-up, and confident communication to Stem Health’s relationship-based primary care experience.