Salary Range: $53,633.18 To $60,705.12 Annually

Job Posting: Caseworker

TITLE: Caseworker, Full time FEMALE DESIGNATED POSITION*

SALARY: $53,633.18 - $60,705.12 per annum based on work experience

HOURS: Full Time 40-hour work week (35 working hours plus 5 hours allocated to daily half hour paid lunches and unpaid breaks).

CLOSING DATE: Friday, November 13th, 2026

About the environment:

Employees at JHS Ottawa say the organizational culture is supportive, innovative,and focused on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find anemployer that celebrates the uniqueness of each of its staff members and is committed to promoting anengaging working culture where all employees are encouraged to live their strengths and realize theirpotential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks’ vacationannually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continuallearning and development.

About who we support:

Our employees are supporting a diverse client group including youth and adults, allgenders, from a wide cross section of social, ethnic, linguistic and cultural backgrounds who arerepresentative of our broader community. We are accountable to the people we serve by providing thehighest quality of service with integrity through the delivery of responsive, creative, and evidence-informedapproaches.

About diversity at JHS Ottawa:

The John Howard Society of Ottawa is committed to reflecting andresponding to the diversity of the people and communities we serve and is seeking that diversity inapplicants for this position.



We welcome candidates from racialized persons/persons of colour, IndigenousPeople, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates whocontribute to furthering the diversity of ideas. We also recognize that people from diverse groups havedifferent needs and require different solutions to gain equal opportunity for success in the hiring process. Ifyou require any accommodation during the interview process, please let us know.

About the role:

Under direction of the Residential Coordinator, Windrose Supportive Housing is designed to support young women (cis-gender, non-binary, and transgender) who are at-risk of or have experienced homelessness, justice system involvement, and/or exploitation. Young women entering this program will require a longer term safe and affordable housing opportunity, while working on personal goals with on-site supports around building life skills, mental health, substance use, crisis management, and peer relationships. Living at Windrose will provide them the opportunity to continue their ongoing work, to become positive contributors to their community, and lead a healthy lifestyle. As a Case Worker, you will be responsible for completing intakes and assessments, creating service plans, providing case management services and clinical interventions for an assigned caseload.



The Case Worker will also ensure that shift tasks and objectives are completed, client needs are met and support front-line staff by providing indirect supervision and coaching. You will be a part of a multi- disciplinary case management and clinical team.

Psychological and Physical Risks:

- High Workload and Competing Priorities
- Harassment and Incivility
- Funding and Job Insecurity
- Threat of Physical Harm
- Adverse Psychological Events
- Cumulative Grief and Loss
- Secondary Traumatic Stress
- Compassion Fatigue / Empathic Strain
- Emotional Labour
- Boundary Management Strain
- Slip, Trip and Fall Hazards
- Ergonomic Strain
- Repetitive Strain Injury (RSI)
- Physical Assault or Aggression
- Exposure to Bloodborne Pathogens
- Exposure to Infectious Disease and Pests
- Fatigue from Shift Work and Physical Demands
- Lone and Community-Based Work

As the successful candidate, you have:

- Two(2)to five (5) years of experience in a Case Management, Residential Counsellor, or Team Lead role that supports clients with histories of trauma leading to homelessness, criminalization, and/or exploitation.
- Knowledge of Ontario Child Welfare System, including the Child and Youth Family Services Act.
- Knowledge of the Canadian Criminal Justice System and functions/roles of probation/ parole system.
- Knowledge of human trafficking, while supporting youth who are at risk for, being, or who has been trafficked for the purpose of sexual exploitation.
- Knowledge of the Housing First framework and how it is applied.
- Knowledge and understanding of harm reduction, applying overdose prevention, and

📌 Caseworker (Canada)
🏢 John Howard Society of Ottawa
📍 Canada