Bring customer service expertise and technical curiosity to BAUCO Access Panel Solutions in Victoria, BC, working full time permanently in-office.

As Customer Service Specialist, you will support AEC professionals across North America and the Caribbean. You will apply customer support processes, product knowledge, and careful communication. The work spans consultation, quoting, account management, and project support from first call through delivery.

Key Responsibilities:

- Recommend tailored products for application-based project requirements
- Prepare accurate commercial quotes and delivery timelines
- Manage accounts using CRM, accounting, and quoting software
- Communicate professionally throughout complete project lifecycles
- Investigate inquiries and resolve customer problems

Requirements:

- Minimum two years of similar customer service experience
- Strong written and telephone communication skills
- Exceptional attention to detail and complex-task accuracy
- Organizational skills for priorities and task tracking
- QuickBooks, Microsoft Office, and CRM platform experience

Support BAUCO customers with detailed consultation, accurate quotes, account management, and dependable communication across project lifecycles.

📌 Customer Service Specialist Victoria (Canada)
🏢 Bauco Access Panel Solutions
📍 Canada