Elevate customer experiences as a Customer Success Coordinator at RFNOW, focusing on First Nations and commercial accounts. This remote position prioritizes organization and effective problem-solving. RFNOW Inc. invites applications for a Customer Success Coordinator dedicated to enhancing sales support for First Nations and commercial clients. You will organize sales administration processes, ensuring accurate tracking and reporting of performance metrics. Collaborating with sales, construction, and marketing teams will be essential to your success in this role.
Key Responsibilities
• Collaborate on customer sales processes with the sales team
• Oversee special projects targeting commercial accounts
• Provide vendor sales tracking and reporting
• Support the preparation of sales proposals and contracts
• Coordinate communication of service timelines with clients
Requirements:
• 3+ years in a sales or customer service role
• Relevant post-secondary education is preferred
• Skilled in CRM software and Excel spreadsheets
• Robust verbal and written communication abilities
• Familiarity with regional markets is an advantage Drive customer success with RFNOW while fostering community connections and delivering reputable service.