Lead patient experiences at Skin Vitality Medical Clinic using exceptional customer service and strong clinic operations skills. This is a full-time, in-person position.
The Senior Patient Experience Coordinator supports clinic leadership across Skin Vitality’s medical aesthetics clinics. You will oversee front desk operations, collaborate with physicians, nurses, and clinic teams, and help develop Patient Experience Coordinators. The position suits a proactive professional ready for greater responsibility.
Key Responsibilities:
- Lead welcoming, qualified patient service and clinic environments
- Oversee scheduling, check-in, check-out, payments, and inquiries
- Resolve scheduling challenges, concerns, and operational issues
- Support onboarding, training, and ongoing team development
- Coordinate processes with the Operations Team and clinic staff
Requirements:
- Natural leadership abilities and exceptional interpersonal skills
- Strong organization, communication, and time management
- Proactive, solutions-focused approach with accountability
- Previous senior customer service or supervisory experience preferred
- Availability for in-person shifts and required clinic travel
Bring leadership, patient service, and operational coordination skills to Skin Vitality’s growing medical aesthetics organization.