10 Nov
|
Basecamp Resorts
|
Canmore
10 Nov
Basecamp Resorts
Canmore
Must live or be willing to relocate to Calgary or Canmore, AB
Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.
Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.
Why Work for Us?
- Quarterly profit share program
- Be part of the fastest growing hospitality brand in Canada.
- Group health benefits plan (Dental, Vision, Paramedical, and more)
- Generous staff discounts at all our properties
- Family and friends discount at Basecamp properties
- Company paid staff events.
- We offer competitive wages based on experience.
- There is room for advancement in our growing company.
- We have a friendly atmosphere.
- We believe in working hard and having fun
Position Overview
We are seeking an experienced Vice President of Technology to lead technology strategy and delivery across Basecamp Resorts and Everwild, supporting hotels, Nordic spas, restaurants, corporate operations, and future developments.
You will provide executive leadership and practical technical direction across infrastructure, cybersecurity, hospitality applications, business systems, and IT service delivery. Working with the C-suite and department leaders, you will strengthen existing operations, guide technology investments, and establish standards that support our growth.
This role requires substantial hospitality experience and the technical depth to evaluate architecture, review construction drawings,
challenge vendor recommendations, and guide implementation teams. You will connect business priorities with dependable systems that improve the guest experience and help our employees work effectively.
Salary: Dependant on experience
Shift: Full time
Locations: Must live or be willing to relocate to Calgary or Canmore, AB
Key Responsibilities
TECHNOLOGY STRATEGY AND IT FOUNDATION
- Develop and execute a technology roadmap that supports business priorities across existing properties, corporate functions, and new developments.
- Assess and stabilize the current environment, addressing fragmented systems, operational risks, technical debt, duplicated services, and manual processes.
- Establish architecture, technology standards, and governance that can be applied consistently as properties are added or renovated.
- Develop operating and capital budgets, investment recommendations, and business cases for executive approval; manage delivery against approved priorities.
- Provide general technology leadership and assistance across departments, balancing operational needs with longer-term improvements.
- Measure reliability, service performance, security posture, adoption, and cost efficiency, and communicate progress and material risks to executive leadership.
- Lead the selection, implementation,
integration, and ongoing improvement of property management systems (PMS), spa booking platforms, point-of-sale (POS), payment processing, finance systems, and customer relationship management (CRM) platforms.
- Understand hotel operating procedures, including reservations, front desk, check-in and check-out, housekeeping, night audit, revenue management, and financial reconciliation, and translate those workflows into system requirements.
- Partner with Finance, Operations, Marketing, Sales, and Revenue Management to connect operational data, guest profiles, commercial activity, and reporting.
- Oversee interfaces, APIs, data migration, testing, staff training, and phased cutovers, with explicit ownership of integration support and failures.
- Establish standards for guest-room access control, spa access, and credential management, working with specialist vendors on platforms such as Gantner and Salto and their integrations with operational systems.
CURRENT PROPERTY DEVELOPMENT AND TECHNOLOGY OPENINGS
- Lead technology planning for new properties, renovations, and expansions, working with development, construction, engineering, design, and operations teams.
- Read and review engineering drawings and blueprints for electrical infrastructure, structured cabling, fibre pathways, equipment rooms, wireless access points, and access-control requirements.
- Define data-room and telecommunications-room requirements, including rack layouts, cooling, ventilation, service clearances, physical security, and capacity for future growth.
- Coordinate diverse power feeds, A/B power arrangements where appr
📌 Vice President of Technology (Canmore)
🏢 Basecamp Resorts
📍 Canmore