Lead AI-forward UX research at Okta in Toronto, using mixed methods and agentic workflows to shape secure enterprise experiences.

As a Staff UX Researcher, you will own research roadmaps across Identity, Security, and Artificial Intelligence. The work spans qualitative inquiry, quantitative analysis, AI research operations, and complex enterprise platforms. You will inform product decisions and scale insight delivery across Okta.

Key Responsibilities:

- Construct and own AI-forward research roadmaps
- Lead foundational and evaluative product research
- Evaluate AI products through qualitative and quantitative methods
- Integrate AI tools, prompt engineering, and agentic workflows
- Present research stories to diverse organizational audiences

Requirements:

- Seven-plus years of hands-on UX research experience
- Experience in complex B2B, developer, or enterprise software
- Mastery of qualitative and quantitative research methodologies
- Daily practice with AI tools and prompt workflows
- Master’s, Ph.D., or equivalent industry experience

Apply mixed-methods expertise, AI research operations, and strategic storytelling to advance Okta’s secure enterprise products.

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📌 Staff AI UX Researcher Toronto
🏢 Okta
📍 Toronto