Customer Delivery Manager (Toronto)

Customer Delivery Manager (Toronto)

10 Nov
|
SYSTRA
|
Toronto

10 Nov

SYSTRA

Toronto

SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the existing infrastructure, privatization of a railway. The Delivery Director will provide senior leadership across a portfolio of stations projects for the SCT-Stations team. The role will be responsible for coordinating and overseeing project readiness, governance, safety assurance and strategic delivery activities across the portfolio. Leading MTC readiness planning and implementation activities across the Stations Portfolio. Providing oversight of safety assurance tracking, action management and close-out activities across the portfolio. Supporting commercial negotiations, commercial issue resolution and contract-related matters as required. Working with project teams, functional leads and stakeholders to identify and mitigate delivery risks. Supporting portfolio performance management, reporting and delivery assurance activities. Engaging with Metrolinx, delivery partners, contractors and other stakeholders to support successful project outcomes.



Degree or diploma in Engineering, Construction Management, Project Management or a related discipline. Minimum 15 years' experience delivering major infrastructure, transportation, rail, transit or complex capital programmes. Demonstrated experience leading multidisciplinary teams across large and complex project portfolios. Significant experience in project governance, risk management, programme controls and stakeholder management. Experience managing readiness, assurance, commissioning, handover or operational transition activities. Experience supporting commercial negotiations, contract administration and issue resolution. Robust understanding of public sector governance and major capital project delivery environments. Excellent communication, leadership and stakeholder management skills. We are an Equal Opportunity Employer that values applications from all and offers employment equity based on the merits and abilities of candidates and personnel. We use AI-enabled tools in our recruitment platform (iCIMS) for tasks like resume parsing and candidate matching. These tools do not make hiring decisions; For questions about our hiring process or AI tools, please contact infocanada@systra.
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📌 Customer Delivery Manager (Toronto)
🏢 SYSTRA
📍 Toronto

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