Career Opportunities: Manager, Community and Councillor Relations (13960)

Requisition ID13960-Posted11/06/2026-Community and Stakeholder Relations (20000064)-Community & Stakeholder Relations (30000082)-Job Opportunity

Requisition ID: 13960
Number of Vacancies: 1
Department: Community and Stakeholder Relations (20000064) - Community & Stakeholder Relations (30000082)
Salary Information: $129,693.20 - $162,089.20
Pay Scale Group: 11SA
Employment Type: Regular Full-time
New or Existing Vacancy : New

Weekly Hours: 35 Off Days: weekends Shift: Day
Posted On: November 6, 2026
Last Day to Apply: November 16, 2026
Reports to: Head, Community and Stakeholder Relations

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic perks that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

Join our Community and Stakeholder Relations team at this exciting time and apply for the Manager, Community & Stakeholder Relations – Councillor Relations position.

What You Will Do

- As the Manager of Community & Councillor Relations,



you will be responsible for providing leadership in the development, planning, and execution of strategic consultation and communications – including working out of City Hall and TTC Head Office.
- This role plans, facilitates and implements community and stakeholder relations, issues management strategies, and activities for the TTC, while promoting and influencing community understanding and support for major TTC projects and initiatives.
- You will manage TTC’s Executive Communications Team – responsible for proactively updating the TTC Chair, Mayor’s Office, and City Councillors on TTC initiatives, and responding to Councillor, TTC Chair and Mayor’s Office queries on behalf of the CEO.
- You will ensure the development of detailed, pro‑active community relations plans for each major project and initiative, to build positive relationships with Councillors, customers, neighbours and stakeholders.
- Prepare and deliver materials at community consultations on planning/construction initiatives, prepare required backgrounders in advance of TTC Board, Committee and City Council meetings for senior staff and elected officials, and advocate for community involvement, with a diversity and inclusion lens, including particular emphasis on equity seeking groups.
- You will liaise with senior TTC staff, Board Members,



City staff, City Councillors, Provincial agency and Metrolinx staff, and other third party agency staff as required to maintain positive relationships. In addition, advise senior project managers on consultation strategies and requirements, provide reports for the TTC Board, and City Committees/Council for project approvals and updates as required.
- You will act as a resource to provide consultation, direction, advice and guidance regarding strategic issues with major community and stakeholder impacts and provide TTC input to City of Toronto and Metrolinx staff for partnerships on joint projects.
- As the Manager, Community & Stakeholder Relations – Councillor Relations, you will attend TTC Board, City Committee, City Council, public meetings and other Commission meetings, provide background materials for senior staff, included key facts and FAQs of interest to the public and elected officials, and present and/or discuss project details as required and represent the TTC on strategic initiatives regarding transit project implementation.
- You will be responsible for managing a team and will plan, direct, manage and monitor their work and delegate responsibilities in an efficient and cost effective manner, during all phases of the Community and Stakeholder Relations and Councillor Relations Program.

What Skills Do You Bring?

- Apply analytical skills
- Communicate in a variety of mediums
- Counsel, advise, and coach in the relevant discipline
- Create and deliver presentations in various formats
- Plan and organize activities / projects to meet section and organizational goals

📌 Manager, Community and Councillor Relations (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto