10 Nov
|
Edmonton Arts
|
Edmonton
10 Nov
Edmonton Arts
Edmonton
Technology & Transmission Permanent Full Time Senior Management Edmonton, Edmonton, AB, CA
2 days ago Requisition ID: 1075
Director, IT & Broadcast Services
Location: Edmonton | In-person | Full-Time | Non-Union
About the Opportunity
CKUA is looking for a people-focused leader to direct its IT & Broadcast Services department. This leadership role is responsible for the technology that keeps CKUA on the air 24 hours a day, including studios, on-air systems, transmitter sites across Alberta, streaming, IT infrastructure and cybersecurity.
You’ll be a member of CKUA’s Leadership Team and report to the Chief Operating Officer. You’ll have a say in organization-wide decisions and help your team understand the why behind them.
You’ll lead a small, talented team with skills across IT, broadcast, software and projects. Together, you’ll look after broadcast and transmission, IT systems, CKUA’s website and digital platforms, and the technology and operations of our historic downtown Edmonton building, where CKUA is both owner and landlord. With this much ground to cover, the role is both strategic and hands‑on. And because CKUA broadcasts around the clock, it includes on‑call availability for major outages and incidents.
This role suits a leader who puts people first, communicates clearly, and can turn a long‑term plan into steady progress.
How You’ll Make an Impact
Leading people is at the core of this role. You’ll hold regular one‑on‑ones, set transparent expectations, recognize good work and handle performance concerns with empathy and honesty. Scheduling, hiring and onboarding are part of the job, along with finding training that helps people grow. IT & Broadcast Services exists to serve and support the rest of CKUA.
You’ll nurture a department that’s proactive, responsive and focused on making it easier for colleagues, hosts and volunteers to do their work.
As part of the Leadership Team, you’ll set the direction for how technology supports CKUA’s mission. You’ll build a multi‑year technology strategy and capital plan, give clear recommendations on options, costs and risks, and make sure projects are well‑scoped and delivered on schedule.
You’ll be accountable for CKUA’s full on‑air chain, from studios to transmitter sites and streaming. That means keeping maintenance and continuity plans current, meeting CRTC and ISED technical obligations, and being ready for busy periods like fundraising campaigns. When an outage happens, you’ll lead the response calmly and work alongside your team to fix it.
Security is another key responsibility. You’ll own CKUA’s cybersecurity program, partner on privacy and PIPEDA compliance, and help colleagues build good security habits. You’ll also lead how CKUA adopts new tools, including AI, with training built around how people actually work.
Because CKUA owns its building, building operations fall under your area too, including maintenance, access systems, and tenant technology services. You’ll also manage operating and capital budgets with the Director, Finance, and oversee vendor and transmitter site agreements.
When something goes wrong,
whether it’s a broadcast outage, a network failure or a building issue, you’ll bring calm, steady leadership. You’ll make the hard calls, work alongside your team to resolve it, and make sure lessons learned lead to lasting improvements.
What We Offer
Purpose That Hits All the Right Notes: Keep Alberta’s voice for music, arts and culture on the air and online for listeners across the province and beyond.
A Seat at the Strategy Table: Join CKUA’s Leadership Team and help shape decisions across the organization.
Room to Make Your Mark: Shape CKUA’s technology direction and capital plan, and make the case for where to invest.
A Team to Lead and Grow: Coach and develop a dedicated team and help build its skills and future, working alongside colleagues, hosts and volunteers who care deeply about CKUA.
Variety in Your Work: Work across areas like broadcast, transmission, IT, cybersecurity and building operations.
Flexibility Where It Counts: A flexible, in‑person work model that gives you room to manage your time, balanced with the needs of a 24/7 broadcaster.
Benefits That Support You: CKUA’s total rewards include comprehensive health and dental coverage, plus a pension plan.
A Workspace with Character: Our historic downtown Edmonton building is full of history and just the right number of vinyl records.
Work That Leaves a Legacy: Help carry CKUA into its next century by building technology that’s reliable, secure and ready for what comes next.
What You Bring
You are, first and foremost, a leader. You understand that leading a team means supporting people through challenges, having honest conversations when they are needed, and building an environment wher
📌 Director of IT and Broadcast Services (Edmonton)
🏢 Edmonton Arts
📍 Edmonton