Apply CRM expertise and quality assurance skills as a Product Specialist with PBS Systems in Calgary, supporting software features and services.
Working within Development, you will manage problems, test software, document products, and participate throughout the full development lifecycle. PBS Systems supports dealership operations through its all-in-one software suite, serving customers across North America. This role reports to the Team Lead, Products and Solutions, and requires quarterly travel throughout Canada and the United States.
Key Responsibilities:
- Manage multiple tasks while maintaining exceptional quality
- Collaborate on planning and designing new features
- Investigate, replicate, and escalate problems and bugs
- Execute test procedures on bugs and current features
- Create product documentation and participate in Scrum meetings
Requirements:
- University degree, diploma, or equivalent education and experience
- One or more years of quality assurance or industry experience
- Advanced Microsoft Office knowledge
- Excellent written and verbal communication skills
- Critical thinking, organization, prioritization, and time management skills
Bring CRM testing, problem management, documentation, and collaboration skills to PBS Systems' Calgary Development team.