Support Vancouver clients through Windows 11, Microsoft 365, networking, and hands-on troubleshooting in a hybrid Desktop Support Engineer role.

Adaptive seeks a Desktop Support Engineer for full-time, permanent Monday-to-Friday work across Vancouver, client sites, and home. You will resolve technical issues, configure Microsoft 365 accounts, install network equipment, and document ticket work. The role serves organizations through Adaptive’s managed IT and security services.

Key Responsibilities:

- Fix computers, printers, Wi-Fi, and mobile devices
- Set up computers, staff, and Microsoft 365 accounts
- Install and test network equipment
- Troubleshoot networks and coordinate outside vendors
- Support new client onboarding through go-live

Requirements:

- Five or more years in IT support
- Current Microsoft certification
- Windows 11 and Microsoft 365 proficiency
- Working knowledge of Active Directory and Windows Server
- Valid British Columbia driver’s licence and own vehicle

Bring calm client service, explicit ticket writing, and practical Microsoft and network support to Adaptive’s Vancouver-area clients.

📌 Senior Desktop Support Engineer (Vancouver)
🏢 Beadaptive
📍 Vancouver