Keep RME’s equipment service department organized through warranty administration, accurate records, and customer communication. This role is based on process-driven, efficient service coordination.
As a Service Writer, you support daily service department operations by coordinating paperwork, records, customers, technicians, and warranty processes. Your work helps RME maintain smooth service operations for agriculture, construction, rental, and recreational markets. The position requires administrative experience, computer proficiency, and robust communication skills.
Key Responsibilities:
- Complete service department paperwork and record keeping efficiently
- Administer warranty claims, parts returns, reconciliations, and appeals
- Maintain accurate customer survey records
- Support the Service Manager with daily operations
- Follow Occupational Health and Safety Standards
Requirements:
- High school diploma
- Excellent Microsoft Word, Excel, and software skills
- Exceptional customer service and communication skills
- Previous administrative experience
- Equipment or warranty administration knowledge considered an asset
Bring organized administration, warranty knowledge, and customer service skills to RME’s Service Writer position supporting equipment operations.