Apply industrial sales expertise at Applied Industrial Technologies in Cranbrook, BC, supporting customers with parts, solutions, and responsive service. Build lasting customer relationships through consultation, phone, email, and branch interactions.
As a Customer Service Representative, you will handle inside sales and provide expert assistance with product questions and problems. The work includes industrial and fluid power components, order processing, customer prospecting, and outside sales support. Mechanical aptitude may support occasional hands-on duties.
Key Responsibilities:
- Provide expert answers to customer product questions
- Manage inside sales and related sales activities
- Prospect for customers and demonstrate product benefits
- Process orders accurately through the computerized system
- Support outside sales representatives and customer relationships
Requirements:
- Two or more years of industrial components sales experience
- Fluid power components sales experience
- Solid written, verbal, analytical, and problem-solving abilities
- Computer literacy with Outlook, Word, and Excel
- SAP experience is an asset
Use industrial product knowledge, communication, and problem-solving skills to deliver dependable customer service from Applied’s Cranbrook branch.