Deliver exceptional customer experiences as Trail Appliances’ first point of contact while balancing showroom service with detailed office administration.
As an Office Administrator, you will work closely with customers and showroom teams in a 12-month contract. The schedule is 40 hours weekly, with hours as scheduled and possible weekend shifts. Daily work includes answering inquiries, supporting store administration, collecting payments, and building rapport.
Key Responsibilities:
- Serve as an approachable first customer contact
- Field incoming calls and respond to inquiries
- Support store administration and showroom teams
- Collaborate with Sales and Customer Support colleagues
- Take initiative to personalize customer experiences
Requirements:
- At least 40 words-per-minute typing speed
- Solid attention to detail when collecting payments
- Comfort with computer applications and Microsoft Office
- Excellent written and spoken communication skills
- Ability to drive daily for bank deposits
Combine approachable customer service, teamwork, payment accuracy, and office administration to represent Trail Appliances in the showroom.