Strengthen Staples Canada wireless department performance through sales leadership, referrals, and associate coaching. Serve consumers and business customers with relevant expertise.
As Wireless Sales Supervisor, you oversee customer-focused selling while partnering with leaders across the business. You identify recent business opportunities, generate referrals, and support leads through outreach and market collaboration. You resolve customer concerns, conduct follow-up calls, and coach associates on sales, engagement, asset protection, and privacy policies. The role also includes supporting recruitment, hiring, onboarding, and ongoing development within the department.
Key Responsibilities:
- Identify and grow new business opportunities and prospects
- Coordinate leads and referrals with market leaders
- Participate in recruitment, hiring, and onboarding processes
- Coach associates on sales and customer engagement
- Adhere to and coach asset protection and privacy policies
Requirements:
- Two or more years of wireless sales experience
- Supervisory experience preferred for direct sales accountability
- Ability to resolve client concerns diplomatically
- Ability to handle daily responsibilities efficiently
- Capacity to work independently and seek assistance
Bring wireless sales experience, department leadership, and associate coaching skills to grow customer connections at Staples Canada.