Become the vital link between patients, families, and providers at Bayshore HealthCare through compassionate communication and dependable service coordination. All shifts are in-office.
This part time Client Service Coordinator role supports patients and staff while maintaining excellent service delivery. You will review needs, resolve concerns tactfully, communicate schedules, and collaborate with supervisors and field employees. The schedule includes varied shifts, evenings, and weekends, with at least 15 hours weekly.
Key Responsibilities:
- Review patient service needs with supervisors and field employees
- Resolve patient concerns and follow escalation pathways
- Communicate schedules clearly to patients and staff
- Engage professionally with families and healthcare providers
- Assign care providers using skills and geographic areas
Requirements:
- Secondary School Diploma; related certificate preferred
- Customer service experience, preferably in healthcare
- Ability to communicate effectively in English
- Tactful problem-solving and strong interpersonal skills
- Organizational, teamwork, and independent work skills
Make a difference in patient care through compassionate communication, thoughtful scheduling, and reliable service coordination at Bayshore HealthCare.
📌 Patient Care Service Coordinator (Canada)
🏢 Bayshore HealthCare
📍 Canada
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