Lead premium fitness operations at Sweat and Tonic in Toronto, using leadership and guest service skills across every shift. Manage FOH, BOH, and Tonic Bar standards daily.

As Shift Manager, you will guide teams, oversee facility operations, and protect the Sweat and Tonic guest experience. The position combines staff development, operational oversight, problem-solving, and service excellence. You will serve as the primary in office decision-maker while managing priorities independently under pressure.

Key Responsibilities:

- Open and close the facility as designated keyholder
- Oversee FOH, BOH, and Tonic Bar operations
- Plan shifts and delegate operational duties
- Resolve guest interactions and recovery situations
- Submit detailed shift reports to management

Requirements:

- One to two years supervisory experience
- Exceptional leadership and team management skills
- Strong independent problem-solving abilities under pressure
- Excellent verbal and written communication skills
- Point-of-sale, scheduling, and basic A/V proficiency

Bring supervisory leadership, operational judgment, and premium guest service to Sweat and Tonic’s Toronto fitness facilities.

📌 Fitness Studio Operations Manager (Canada)
🏢 Sweat and Tonic
📍 Canada