Client relationships and rapid transportation communication shape this XTL Customer Service Representative role, with shifts from 6h30 to 15h30.

Your customer-focused approach will help deliver commitments, develop relationships, and support customer loyalty and profitable business growth. You will respond to customers within 15 minutes, collaborate with dispatch, and communicate delays. Daily warehouse emails and operational follow-up are also included.

Responsabilités clés:

- Respond to customers within 15 minutes when required
- Work with dispatch on customer responses
- Send warehouse lineup and loaded-status emails
- Review night notes and address department issues
- Ensure weekly Costco OTD reports remain accurate

Exigences:

- Excellent customer service skills and professional demeanor
- Robust oral and written communication abilities
- Ability to create lasting client relationships
- Customer-focused attitude with discretion
- Ability to work in a team atmosphere

Use responsive communication, relationship-building, and transportation coordination skills to support XTL customers and daily commitments.

📌 Logistics Client Relations Representative (Canada)
🏢 XTL Transport, Logistics, Distribution
📍 Canada