Bilingual English-French communication and field diagnostics support Rapiscan equipment availability from a base in Montreal, Canada.

The Field Service Technician 4 role combines repair and maintenance with service reporting, logistics review, and technical support. You will monitor system status, including uptime availability and mean time to repair, while reviewing forward-stocked parts against usage history. The position also supports clients, other FSTs, Sales and Marketing, and company offices.

Key Responsibilities:

- Provide field repair and maintenance at customer sites
- Report uptime availability and mean time to repair
- Review forward-stocked parts and minimum-maximum levels
- Support clients and other FSTs with diagnostics
- Recommend system enhancements, health, and safety actions

Requirements:

- Five or more years in a related field preferred
- Electronics or technical associate degree preferred
- Communicate clearly in written and spoken English and French
- Apply common sense to written, oral, or diagram instructions
- Lift or push 50 pounds with assistance occasionally

Bring bilingual client handling, diagnostic expertise, and service reporting skills to Rapiscan’s Field Service Technician 4 role.

📌 Bilingual Field Service Engineer (Montreal)
🏢 Rapiscan Systems
📍 Montreal