Account Manager, Starshot Platforms

Starshot Ventures | Part-Time Contract | Canada (Remote) | Start Date: ASAP

Compensation: $60/hour CAD

Hours: 15-20 hours per week

Reports to: Platforms Team

About Starshot Ventures

Starshot is an alliance and channel marketing agency for enterprise tech. We run channel programs, events, and sales enablement that tie every marketing dollar to measurable pipeline and revenue. Our Platforms team manages client programs end to end, working with our creative studio and developers. With offices in Toronto, Chicago, and Dublin, we’re a collaborative team that values detail, strong reporting, and results.

About the Role

We’re looking for a forward-thinking Account Manager to build long-term, trusting relationships with our clients. You’ll oversee a portfolio of assigned customers within our platform business, driving program delivery and owning key metrics and reporting. You’ll work closely with cross-functional internal teams, including our creative studio and developers, to improve the entire customer experience. This position may require occasional travel.

Responsibilities

- Serve as the lead point of contact for all client account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
- Ensure timely delivery of program components, confirming they follow brand guidelines and align with any POE requirements




- Communicate progress on monthly and quarterly initiatives to internal and external stakeholders
- Establish program goals, determine key metrics, and find ways to improve program tracking
- Drive program delivery, including timeline maintenance and working with cross-functional teams to implement requested creative updates
- Lead weekly client calls, providing program updates and action items for follow-up
- Maintain and present roll-up reporting to client stakeholders
- Send program communications and monitor the program inbox for questions, escalations, and claims reporting

Requirements

- Proven work experience as an Account Manager, Client Success Manager, or Project Manager
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at once while maintaining sharp attention to detail
- Strong verbal and written communication skills
- BA/BS degree in Marketing, Sales, or a relevant field
- Based in Canada, with the ability to work remotely
- Asana and MS 365 experience preferred

Details

- Engagement: Independent contractor
- Rate: $60/hour CAD
- Hours: 15-20 hours per week
- Location: Canada (remote), with occasional travel as needed
- Start: Immediately

Equal Prospect

Starshot Ventures is an equal opportunity organization and engages contractors without regard to race, gender, age, disability, or any other characteristic protected by Canadian law. We encourage applications from underrepresented groups, and accommodations are available on request throughout the process.

📌 Account Manager (Canada)
🏢 starshot ventures
📍 Canada