Scotiabank seeks a Customer Experience Associate in Montreal, Quebec, combining customer service, relationship building, and digital banking support.

As the face of a Canadian Banking Branch, you help customers pursue financial goals through relatable conversations and exceptional service. You will discover needs, process transactions, explain concepts clearly, and introduce mobile banking applications. French and sufficient English are required for regular interactions with clients and groups based in Toronto and elsewhere.

Key Responsibilities:

- Discover customer needs through proactive listening and understanding
- Process day to day banking transactions
- Build rich, long-standing customer relationships




- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications and digital options

Requirements:

- Proven customer service skills through work or community involvement
- Strong technical skills supporting digital and self-service banking
- French and sufficient English for regular collaboration
- Availability to work a adaptable schedule
- Comfort with simple sales situations

Bring customer care, financial service, and technology skills to Scotiabank's Montreal branch as a Customer Experience Associate.

📌 Scotiabank Customer Service Associate (Montreal)
🏢 Scotiabank
📍 Montreal