Ben Line Agencies (Canada) Ltd

Boarding Agent

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Position/Description

Ben Line Agencies is seeking a motivated and professional Boarding Agent to join our Marine Agency Services team in Vancouver. As the frontline representative during vessel port calls, you will play a critical role in supporting vessel operations, coordinating with ship crews, terminals, authorities, and service providers, and ensuring the smooth execution of port activities.

Key Responsibilities

– Attend vessels during arrival, cargo operations, and departure.

– Liaise directly with Masters, ship officers, terminal personnel, port authorities, customs, immigration, and other stakeholders.

– Coordinate and monitor vessel services including crew changes, deliveries, provisions, and technical attendances.

– Transport documents, crew, and operational materials between vessels, terminals, and service providers.

– Ensure accurate documentation, compliance with regulations, and timely operational reporting.

– Maintain real-time updates within company operating systems.

– Uphold the highest standards of safety, professionalism, and customer service.

Qualifications & Experience

– Diploma or degree in Maritime Studies, Logistics, Supply Chain, or a related field preferred.





– 1-2 years of experience in vessel agency, maritime operations, logistics, or a related industry is an asset.

– Comfortable boarding vessels and working in industrial port environments.

– Valid driver’s licence and willingness to travel frequently between terminals and ports.

– Strong communication, organizational, and problem-solving skills.

– Ability to work flexible and irregular hours to align with vessel schedules.

What We’re Looking For The successful candidate will be qualified, proactive, customer-focused, and comfortable working independently in a dynamic operational environment. This is an excellent opportunity for someone looking to build a long-term career within the maritime and shipping industry.

About Ben Line

With a history dating back to 1825, Ben Line is one of the world’s leading maritime and logistics service providers. Our reputation is built on integrity, reliability, professionalism, and a commitment to delivering exceptional service to our customers worldwide.

How to Apply

Apply by email to Benjamin Greer, [email protected]

Expiry Date: Dec 31, 2026

Salary Range: $50,000 – $65,000 annually.

📌 Boarding Agent (Burnaby)
🏢 Chamber of Shipping of British Columbia
📍 Burnaby