Help customers navigate fleet accounts and vehicle redemption at OPENLANE with patience, strong communication, and organized administrative support. Serve local customers.

This Account Coordinator position combines customer service, account coordination, and office administration across fleet and rental accounts. You will liaise with national accounts and local customers during redemption processes. You will also answer calls, greet walk-in customers, take payments, process requests, and identify timely solutions.

Key Responsibilities:

- Coordinate vehicle redemption according to customer and company requirements
- Answer calls and greet walk-in customers
- Take payments and process customer requests
- Negotiate pending bids under customer service agreements




- Maintain communication flow and meet customer service levels

Requirements:

- One to two years related experience or account coordination education
- Solid customer service and communication skills
- Organized approach to managing multiple accounts
- Team-oriented collaboration with sales and accounting
- Prior account management or business development experience is an asset

Apply patience, organization, and communication to customer-facing account coordination and redemption support at OPENLANE.

📌 Customer Service Account Coordinator (Edmonton)
🏢 OPENLANE
📍 Edmonton