Help AutomériteTM customers by phone while guiding them through digital self-service tools from Intact's Laval or Montreal Downtown office.

This new Customer Service Representative role belongs to Intact's Digital Centre of Expertise. You will handle general inquiries, account adjustments, re-enrollments after cancellation, and customer issues. The schedule runs Monday to Friday from 11:00 a.m. to 8:00 p.m., plus a rotating Saturday shift every four weeks.

Key Responsibilities:

- Provide telephone support as AutomériteTM's first contact
- Process customer re-enrollments following cancellation
- Resolve customer issues and answer general inquiries
- Promote self-service through available digital tools
- Send policies or requested customer documents

Requirements:

- Six months of experience or more
- Solid communication skills with independent work habits
- French and English bilingualism for regular customer interactions
- Experience with Apple and Android systems
- Call-centre experience is an asset

Use your communication and digital support skills to assist AutomériteTM customers through Intact's growing service team.

📌 Automérite Customer Support Representative (Montreal)
🏢 belairdirect
📍 Montreal