Apply your troubleshooting and customer service skills as a Client Support Analyst with the City of Campbell River's Information Technology Team. This permanent full time role supports City staff and the RCMP central helpdesk.

The experienced Client Support Analyst provides frontline and intermediate technical support across the organization. You will work with Microsoft Windows, Microsoft Office Suite, Microsoft 365, business applications, mobile devices, networks, and peripheral equipment. The work includes resolving hardware, software, and connectivity issues while helping users use IT resources effectively.

Key Responsibilities:

- Provide frontline and intermediate technical support
- Troubleshoot hardware, software, and connectivity issues
- Manage helpdesk requests for City staff and RCMP




- Support technology projects and business applications
- Deliver timely, customer-focused technology support

Requirements:

- Minimum three years' related IT Client Support experience
- Two-year computer sciences or information technology diploma
- CompTIA A+ or equivalent certification
- Valid driver's licence and clean driver's abstract
- Pass and maintain RCMP Secret Level Security Screening

Bring analytical troubleshooting, Microsoft 365, and communication skills to dependable technical support for Campbell River's internal clients.

📌 Client Support Analyst Information Technology (Campbell River)
🏢 CivicInfo BC
📍 Campbell River