Drive exceptional customer service at Mejuri as a Retail Floor Lead, using team coaching and robust interpersonal skills on the sales floor.

The Floor Lead supports store leadership by upholding Mejuri's Steps of Selling and fostering team development. This role drives customer experience, team engagement, and daily operational execution. It also supports services, inventory, fulfillment, merchandising, and people practices.

Key Responsibilities:

- Communicate, train, and uphold Mejuri's Steps of Selling
- Drive team performance, engagement, and KPI achievement
- Promote piercing, engraving, and other customer services
- Support inventory counts, fulfillment, organization, and shrink mitigation
- Coach teams on visual merchandising and operational updates

Requirements:

- Experience in a high volume retail environment
- Adaptability and creative, quick decision making
- Excellent organizational and analytical skills
- Ability to stand eight hours and lift up to 50 pounds
- Availability for evenings, weekends, and holidays

Bring customer leadership, team development, and retail operations expertise to Mejuri's exceptional in-store customer experiences.

📌 Mejuri Retail Floor Lead (North Vancouver)
🏢 Mejuri
📍 North Vancouver