Deliver exceptional customer service as a Customer Experience Associate in Ottawa, using relationship-building and technical skills across Scotiabank's branch network.

As the face of Scotiabank branches, you help customers pursue financial goals through relatable, people-centric service. You process transactions, uncover needs, explain concepts simply, and identify simple sales opportunities. You also introduce mobile banking applications and digital self-service options.

Key Responsibilities:

- Discover customer needs proactively and listen to understand requests
- Process day-to-day banking transactions
- Nurture rich, long-standing customer relationships
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications and digital options

Requirements:

- Proven customer service skills through work or community involvement
- Strong technical skills supporting digital banking options
- Comfort with simple sales situations
- Adaptable schedule availability
- Eagerness to learn and determination to succeed

Bring customer service, technical knowledge, and relationship-building skills to Scotiabank's Ottawa branch network every day.

📌 Customer Experience Associate Ottawa (Ahuntsic)
🏢 Scotiabank
📍 Ahuntsic