About the Role

Our client, a respected name in the insurance industry, is seeking a skilled and detail-oriented Insurance Claims Assessor to join their team in Kimberley, Northern Cape . This role is critical in evaluating and processing technical insurance claims, ensuring accuracy, fairness, and efficiency. You will be responsible for investigating claims, assessing damages, negotiating settlements, and providing excellent customer service to policyholders.

This is an excellent opportunity for an experienced claims qualified to contribute to a leading insurer and develop their career. The role offers a hybrid work arrangement, providing a mix of office-based collaboration and remote flexibility, allowing for a healthy work-life balance. We are looking for an individual with strong analytical abilities, excellent communication skills, and a thorough understanding of the claims process, particularly for technical claims. Your commitment to fairness and efficiency will be highly valued.

The successful candidate will be an integral part of the team, ensuring the company uphns a reputation for dependable claims handling in the Kimberley region.

Key Responsibilities

- Investigate and assess technical insurance claims thoroughly.
- Determine coverage, liability, and claim validity based on policy terms and conditions.
- Communicate effectively with policyholders, claimants, and third parties.
- Negotiate claim settlements within prescribed authority limits.




- Prepare detailed assessment reports and maintain accurate claim records.
- Ensure compliance with all relevant insurance regulations and company procedures.
- Manage a caseload of claims efficiently, prioritizing urgent matters.
- Identify potential fraud indicators and elevate as necessary.

Requirements

- A relevant qualification in insurance, law, or a related field.
- A minimum of 4 years of experience in claims assessment, with a focus on technical claims (e.g., property, engineering, construction).
- Good understanding of insurance policies, claims procedures, and regulatory requirements.
- Solid analytical, problem-solving, and decision-making skills.
- Excellent communication, negotiation, and interpersonal abilities.
- Ability to manage workload effectively in a hybrid environment.
- Proficiency in claims management software and MS Office.
- Must be based in or willing to commute to Kimberley .
- Professional qualifications such as FAIS accreditation are advantageous.

Benefits

- Competitive salary and potential for performance bonuses.
- Hybrid work flexibility.
- Comprehensive medical aid and retirement fund.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment in Kimberley .
- Exposure to a diverse range of technical claims.
- Regular training sessions to enhance claims handling skills.
- Generous annual leave allowance.

📌 Insurance Claims Assessor (Kimberley)
🏢 Placements24
📍 Kimberley