Texting Other Services Part Time Contract CA

3 days ago Requisition ID: 2062

Salary Range: $24.88 To $24.88 Hourly

Job title

Teaching Assistant – Part Time

Department

Texting Services

Reports to

Manager, Community Crisis Responders

Salary range

$24.88/hour

Job type

Part-Time (20 hours per week), Permanent, Remote working only

Location

Canada

Shift Schedule:

9AM-1PM or 1PM-5PM ET Monday to Friday

Posting period

Thursday, November 19, 2026

The chance

Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada's Unlock The Hope Youth Charity. We're the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being.

In this role, the Teaching Assistant will primarily provide timely, strengths-based feedback to Volunteer Crisis Responder trainees throughout their training. You'll review crisis intervention skills and help ensure trainees deliver consistent, empathetic, and well‐rounded support, setting them up for success as volunteers and reinforcing best practices for supporting service users.

Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people's lives. It will take courage. It will take resilience.

Does this sound like you? If so, then keep reading...

As a Teaching Assistant,



you will collaborate with a Crisis Responder Coach to ensure that crisis responder trainees, volunteers from across Canada, have a best-in-class experience as they learn to support service users. Your work will contribute to our key texting service indicators (KPIs), contributing to a consistent and supportive training experience.

What You'll do

- Grade a high volume of quizzes and activities in a standardized training
- Provide structured and customized feedback to support crisis responder trainees in their learning and development
- Provide input into training materials and program newsletters
- Participate in team meetings, projects and alignment on training materials and communications
- Take part in KHP projects and initiatives as required
- Support the overall success and readiness of trainees and contribute to a high-quality volunteer program and experience

What You'll Need

- Pursuing a degree or diploma in a social work or education-related field
- Experience learning or teaching in an online environment preferred
- Comfortable working independently and remotely
- Bilingualism (French and English) is an asset
- Possess an acceptable "Vulnerable Person Sector Criminal Reference Check" prior to starting employment (can be conducted by the organization for successful candidates)




- Possess a current "Police Reference Check" prior to starting employment (can be conducted by the organization for successful candidates)

You'll already have the following

- Ability to work collaboratively with others in a virtual team
- Ability to multi-task and focus in a fast-paced environment
- Excellent written and oral communications skills
- Commitment to the values, promise and purpose of Kids Help Phone

Don't meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement. KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you're excited about this role, but your experience doesn't align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP

About KHP, Canada's Unlock The Hope Youth Charity

Kids Help Phone (KHP) is Canada's only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker giving young people's feelings, big and small, a non-judgmental place to go through personalized well-being solutions. A made-in-Canada, global leader, KHP continually evolves by blending data, innovation and technology with real human support and clinical knowledge to unlock the hope young people need to thrive in their world. Explore help for all the feelings at KidsHelpPhone.ca .

Inclusion, Diversity, Equity and Accessibility (IDEA)

KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us. KHP has a long

📌 Teaching Assistant (Montreal)
🏢 Kids Help Phone
📍 Montreal