Position Overview

This position is responsible for monitoring, backup and restoration of different platforms. The I.T. operator will act as a first level liaison with telecom partners (AT&T;, Bell, BT etc.) and ensure smooth operation of global I.T. services as well as perform escalation/notification procedures

Working Conditions:

- Must available to work shifts (24hrs/7days week)

Responsibilities

- Ensure smooth operation of global system hardware and software
- Monitor hardware performance of different systems (NT servers, Tandem, Bserver, Unix, etc.)
- Monitor and log errors for support groups
- Run and analyze systems backups
- Monitor and troubleshoot network connectivity for global distributors and branches
- Effectively answer all user calls for different departments (helpdesk, switchboard, printshop, and customer care from 17:00-08:30 during the week (Mon.-Fri.) and 24/hrs/day on weekends.

Qualifications and Experience

- High school diploma
- Minimum 1 year experience operating the aforementioned systems
- Solid knowledge and use of MS office




- DEC in I.T. would be an asset
- Experience in a similar environment would be an asset
- Must have solid experience within an operating department
- Excellent communication skills

Why join us

Our Approach To Employee Wellness Is Holistic, Which Is Why Alongside Competitive Salaries, And Excellent Health And Dental Perks, Corporate Employees Have Access To The Following:

- Wellness amenities such as an onsite gym, fitness studio, and employee lounge
- Group RRSP plan to take care of the future you
- Onsite medical clinic and telemedicine
- Daily shuttle bus from two downtown locations
- Subsidized employee café with delicious meals and snacks

Future Electronics is taking a hybrid approach to work. We value collaboration and working together, which our offices facilitate, combined with working remotely.

Future Electronics is an equal opportunity employer.

📌 Junior Systems Operator (Kirkland)
🏢 Future Electronics
📍 Kirkland