Strengthen customer payment relationships and financial processes as an Armour Credit and Collections Specialist in Moncton or Dartmouth.
This role extends beyond payment follow-ups, combining customer communication, negotiation, dispute resolution, and account management. You will work with internal teams to address recurring challenges, improve processes, and maintain accurate records. Transportation or logistics experience is preferred.
Key Responsibilities:
- Foster customer relationships while ensuring timely payments
- Negotiate resolutions with customers and internal teams
- Address disputes, rating errors, and contract inconsistencies
- Develop solutions preventing recurring financial issues
- Record customer interactions, disputes, and resolutions accurately
Requirements:
- Experience in credit, collections, or accounts receivable
- Excellent communication and negotiation skills
- Robust problem-solving approach to complex challenges
- Ability to manage multiple priorities with attention to detail
- Proficiency in Microsoft Excel, including pivot tables and VLOOKUPs
Combine customer payment expertise, negotiation, problem-solving, and Excel proficiency to support Armour's financial operations.
📌 Customer Payments Credit Analyst (Admiral Rock)
🏢 Armour Transportation Systems
📍 Admiral Rock
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