Apply medical terminology and pharmacology knowledge remotely as a Medical Information Specialist supporting pharmaceutical client inquiries and safety information requests.

At ProPharma, this Medical Information Specialist supports the Medical Information Contact Center. You will respond to consumers, healthcare professionals, and external customers while documenting adverse events, product complaints, and special situation events. The work follows regulations, industry standards, ProPharma procedures, and client practices.

Key Responsibilities:

- Respond to medical and safety information requests through multiple channels
- Provide labeled and unlabeled responses using approved information
- Document adverse events, pregnancy reports, and product complaints




- Log inquiries accurately in inquiry handling systems
- Perform quality checks on correspondence and recorded inquiries

Requirements:

- Life science degree
- Working knowledge of medical terminology, pathophysiology, and pharmacology
- Excellent written, verbal, and empathetic customer service communication
- Solid analytical, critical thinking, planning, and organizational abilities
- Proficiency with Microsoft Office, Adobe Acrobat, and document systems

Use scientific knowledge, careful documentation, and clear communication to deliver compliant medical information services for ProPharma clients.

📌 Remote Medical Information Specialist (Windsor)
🏢 ProPharma Group
📍 Windsor