About the Role

Our client is seeking an experienced and reliable Senior Field Service Technician to join their telecommunications team based in Kimberley, Northern Cape. This role is crucial for the installation, maintenance, and repair of telecommunications equipment and infrastructure at customer sites and remote locations. You will be responsible for ensuring the high quality and reliability of network services provided by our client. The ideal candidate will have a strong technical background in telecommunications, excellent troubleshooting skills, and the ability to work independently in diverse field environments. This is a hands‐on role that requires dedication and a commitment to customer satisfaction.

Key Responsibilities

- Install, configure, test, and commission telecommunications equipment, including routers, switches, modems, and customer premises equipment (CPE).
- Perform routine maintenance and preventive checks on network infrastructure to ensure optimal performance.
- Diagnose and troubleshoot network faults, identifying root causes and implementing timely repairs.
- Respond to service calls and resolve customer issues efficiently and professionally.
- Manage inventory of parts and equipment, ensuring adequate stock levels for field operations.
- Adhere to all company safety policies and procedures,



ensuring a safe working environment.
- Maintain accurate records of work performed, including service reports and equipment logs.
- Provide basic technical support and guidance to customers.

Requirements

- Minimum of a National Certificate in Telecommunications, Electrical Engineering, or a related technical field.
- At least 4 years of experience as a Field Service Technician in the telecommunications industry.
- Robust understanding of networking concepts, including TCP/IP, LAN/WAN, and Wi‐Fi.
- Proficiency in using diagnostic tools and test equipment.
- Ability to read and interpret technical diagrams and manuals.
- Excellent problem‐solving skills and attention to detail.
- Good communication and customer service skills.
- Must possess a valid driver's license and have a clean driving record.

Benefits

Our client offers a competitive salary, travel allowances, and a comprehensive benefits package including medical aid and a retirement fund. This position is field‐based in and around Kimberley. We provide opportunities for continuous training and development to keep your skills sharp and up‐to‐date with the latest telecommunications technologies. Join a dedicated team focused on delivering reliable connectivity.

📌 Senior Field Service Technician (Kimberley)
🏢 Placements24
📍 Kimberley