TigerTel seeks Canadian customer service agents for home-based inbound support, where French and English skills and technical confidence add value. Assist callers without sales.
You will support commercial businesses and medical offices across the United States and Canada through inbound customer service. The assignment requires a Windows 10 or higher PC or laptop, wired USB headset, high-speed internet, and a quiet workspace. Weekend shifts are scheduled from 9am-6pm or 10am-7pm on Saturday and Sunday.
Key Responsibilities:
- Handle inbound customer service inquiries
- Assist commercial businesses and medical offices
- Support callers throughout the United States and Canada
- Resolve customer needs using problem-solving skills
- Deliver a pleasant phone experience
Requirements:
- Canadian location for home-based work
- French and English bilingual skills
- Tech-savvy approach to customer support
- Windows 10 or higher PC or laptop
- Wired headset, high-speed internet, and quiet workspace
Apply French and English communication, technical confidence, and inbound support skills with TigerTel's home-based customer service team.