ABOUT US

At The Volunteer Well, we believe that simple acts of kindness can transform a community. We are a Canadian non-profit that connects people who want to give their time ("Givers") directly with neighbors who need a helping hand ("Receivers").

Through our easy-to-use digital platform, community events, and local partnerships, we break down the red tape of traditional volunteering. Our goal is to build a more connected, compassionate society by making sure support goes straight to those who need it most.

WHAT YOU’LL GAIN:By joining The Volunteer Well as a member of our Marketing & Communications team, you will:

Strategic Planning & Brand Growth: Gain hands-on, high-impact experience modernizing and revamping our organization-wide digital marketing strategy and multi-channel social media calendar alongside senior leadership.

Content Creation & Multimedia Training: Develop practical experience scripting, recording, and editing engaging digital workspace tutorials and onboarding assets for incoming volunteers.

Cross-Functional Collaboration: Build project management expertise by liaising across departments (HR, Operations, and Program Coordination) to amplify organizational initiatives and campaigns.

1-on-1 Direct Mentorship: Work directly under our Director of Marketing to refine your marketing skill set, align projects with your personal career goals, and build a competitive professional portfolio.

Network & Recognition: Receive a formal Letter of Recommendation and verified LinkedIn skill endorsement after 6 months of active commitment.





ROLE OVERVIEW The Volunteer Well is seeking a creative and detail oriented Marketing Assistant to help us launch our internal volunteer upskilling initiative.

We believe in pouring back into the people who power our mission.

In this role, you will collaborate closely with our Director of Marketing to revamp our digital marketing and social media strategies, produce engaging digital onboarding tutorials, and facilitate cross-departmental marketing communication to drive community engagement.

KEY RESPONSIBILITIES

Depending on your availability and personal career interests, you can take ownership of or assist with the following key pillars:

1. Strategic Marketing & Social Media Management

- Collaborate with the Director of Marketing to review, revamp, and execute the annual marketing plan and content calendar.
- Coordinate multi-channel social media campaigns across platforms to raise brand awareness, attract donors, and engage active volunteers.
- Track basic performance metrics and audience engagement to optimize future campaigns and outreach efforts.

2. Digital Workspace Enablement & Onboarding Media

- Organize, script, and film easy-to-follow video tutorials and walkthroughs explaining how to navigate our internal digital workspace tools.




- Optimize the onboarding experience for incoming marketing volunteers and new team members to ensure seamless adoption of workflows.
- Organize and maintain a clean digital media library of templates, branding assets, and video guides.

3. Cross-Organizational Liaison & Content Curation

- Partner with Human Resources to identify department hiring needs and design compelling volunteer recruitment promotions.
- Liaise with Program Coordinators in Operations to gather timely program updates, impact stories, photos, and testimonial assets for social media spotlights.
- Support ad-hoc marketing campaigns, digital design initiatives, and community storytelling tasks as needed.

Preferred Qualifications

Background or Interest: Currently enrolled in or a graduate of Marketing, Business Administration, Communications, Public Relations, or a related field (or equivalent practical interest).

Experience: 1–2 years of experience preferred but not required (academic, volunteer, club, or professional experience is welcome).

Design & Collaboration Tools: Experience with or eagerness to use Canva, Google Workspace (Docs, Sheets, Drive), and Microsoft Teams.

Soft Skills & Initiative: Solid written and verbal communication skills, a keen eye for visual design and layout, proactive problem-solving abilities, and high personal initiative.

TIME COMMITMENT & LOCATIONLocation: Remote (Canada-wide)

Hours: Flexible (~3 to 5 hours per week)

This is a volunteer role and thus no compensation will be provided.

📌 Marketing Assistant (Canada)
🏢 The Volunteer Well
📍 Canada