At The NOW Massage, this Front Desk Associate role combines guest service, massage appointment scheduling, and membership sales. Flexible availability is required.

As an Experience Guide, you will help deliver seamless daily boutique operations and serve as a knowledgeable resource for The NOW services. The work includes greeting guests, handling payments, customizing massages, resolving issues, and educating visitors about enhancements, memberships, gift cards, and retail. Strong listening, empathy, and communication support every interaction.

Key Responsibilities:

- Provide high-level service to guests and team members
- Educate guests about services, memberships, and retail
- Customize guests' massages and handle service payments
- Resolve guest issues with care and professionalism
- Collaborate with leadership on best practices and innovation

Requirements:

- Friendly, outgoing personality and enthusiasm
- Robust active listening and empathy skills
- Ability to work efficiently and accurately
- Sales and service-related experience preferred
- Flexible availability for evenings, weekends, and holidays

Use thoughtful communication, sales knowledge, and service expertise to support guests at The NOW Massage boutique.

📌 Front Desk Sales Associate Massage Boutique (Anchor Point)
🏢 The NOW Pasadena
📍 Anchor Point