Pearle Vision Patient Service Advisor (Toronto)

Pearle Vision Patient Service Advisor (Toronto)

10 Nov
|
EssilorLuxottica
|
Toronto

10 Nov

EssilorLuxottica

Toronto

Deliver exceptional patient service at Pearle Vision by combining careful communication, scheduling, and eye care support for every visitor.

As an Eyecare Advisor, you create value for patients while supporting retail and Doctor's office experiences. You greet customers, answer calls, schedule visits, review prescriptions, and explain paperwork, tests, products, and services. Your work includes accurate records, payments, product guidance, and contact lens support.

Key Responsibilities:

- Greet customers promptly upon entering the location
- Answer calls, direct messages, and schedule patient visits
- Review prescriptions and patient information carefully
- Operate POS systems and process customer payments accurately
- Perform pre-examination testing and support the Optometrist

Requirements:

- High school graduate, GED, or equivalent experience
- Robust communication and listening skills
- Strong basic addition, subtraction, multiplication, and division skills
- Sales skills and store merchandise knowledge
- Customer service, retail, or optical experience preferred

Bring patient service, scheduling accuracy, product knowledge, and contact lens support to Pearle Vision's eye care experience.

📌 Pearle Vision Patient Service Advisor (Toronto)
🏢 EssilorLuxottica
📍 Toronto

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