Support TD's frontline branch experience in Mascouche by processing financial transactions and guiding customers toward suitable banking solutions.
As a Customer Experience Associate, you will work within TD Canada Trust's Personal and Commercial Banking business. Your responsibilities include following operating procedures, industry regulations, and TD's Code of Conduct and Ethics. You will also promote business objectives, maintain accurate processes, communicate routine activity status, and help improve operational excellence.
Key Responsibilities:
- Follow procedures, regulations, and TD ethical standards
- Process customer financial transactions within branch operations
- Achieve assigned goals and business objectives
- Keep coworkers updated on routine activity status
- Recommend improvements supporting operational excellence
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Knowledge of Microsoft Office and internet tools
- Ability to exercise initiative and manage changing priorities
- Established customer experience and communication skills
Bring transaction accuracy, regulatory awareness, and customer guidance skills to TD's branch team serving Mascouche banking customers.
📌 TD Branch Financial Services Associate (Terrebonne)
🏢 TD Bank Group
📍 Terrebonne
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