Overview

- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 40 hours per week
- Education:
- Experience:
Education
- Secondary (high) school graduation certificate
Work setting
- Relocation costs not covered by employer
Tasks
- Resolve complaints and claims
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Make and confirm reservations
- Co-ordinate recreation activities
- Calculate billing charges
- Prepare reports
- Process files and paperwork
Computer and technology knowledge
- Central reservation system (CRS)
- Data administration
- Google Docs
- Google Drive
Security and safety
- Vulnerable sector check
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Dependability
- Excellent oral communication
- Excellent written communication
- Adaptability
- Collaborative
- Quick learner
Screening questions
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
Experience




- 1 year to less than 2 years
Employment terms options
- Day
Health benefits
- Dental plan
- Disability advantages
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
Other benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Participates in a government or community program or initiative that supports persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

📌 Guest service representative (Canmore)
🏢 CareerBeacon
📍 Canmore