Serve hotel guests at Fernie Fox Hotel using reservation management and customer service skills in a permanent, full time position.

This Hotel Front Desk Clerk position supports arrivals, departures, reservations, payments, and guest communications. You will provide information about hotel facilities and local points of interest. The role also includes clerical work, cash balancing, emergency procedures, and assistance for guests with special needs.

Key Responsibilities:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Process departures, calculate charges, and receive payments
- Provide customer service and guest information

Requirements:

- Secondary school graduation certificate
- English language ability
- Experience considered an asset
- Ability to follow emergency and safety procedures
- Availability for 40 hours weekly

Support reservations, payments, guest communications, and front desk service at Fernie Fox Hotel in Fernie, British Columbia.

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