Duties

Guiding & Guest Experience

- Conduct informative and engaging game drives while prioritising guest safety.
- Share knowledge of wildlife, conservation and the reserves natural environment.
- Host guests confidently and maintain excellent guest relations.
- Tailor safari experiences to guest interests while following reserve procedures.

Team Leadership & Mentorship

- Lead, support and mentor the guiding team.
- Coordinate guiding activities and maintain consistent service standards.
- Identify training needs and support the development of junior guides.
- Communicate effectively with lodge management and other departments.

Equipment & Safety

- Oversee vehicle readiness and guiding equipment checks.
- Report technical faults and coordinate maintenance requirements.
- Maintain safe firearm-handling practices and follow applicable operating procedures.




- Ensure guiding activities comply with lodge and reserve safety standards.

Requirements

- FGASA Level 2 (NQF 4).
- A valid First Aid qualification.
- A valid drivers licence and Skilled Driving Permit (PDP).
- DEAT and NDT registration.
- Advanced Rifle Handling (ARH).
- Lead Trails Guide qualification would be advantageous.
- An advanced 4x4 driving qualification would be advantageous.
- At least 5 years guiding experience on a Big 5 reserve.
- Strong technical skills and an analytical approach to problem-solving.
- Proven team leadership and mentorship skills.
- Excellent guest relations skills and confidence when hosting.
- Professional presentation and strong verbal communication skills.
- A mature, confident and dependable approach.
- Sober habits.

📌 Head Guide (Ladysmith)
🏢 Phoenix Recruitment
📍 Ladysmith