Mortgage collections analysis anchors this bilingual Resolution Specialist contract, based in Toronto or Montreal with First National's lending team.

Reporting to the Supervisor, Collections, you will help address arrears according to company policy and reduce potential monetary losses. Your portfolio work includes investigations, bankruptcy reviews, consumer proposals, liens, tax and utility arrears, and client planning. Office work includes extended computer use.

Key Responsibilities:

- Investigate delinquency across assigned account portfolios
- Review bankruptcy and consumer proposals
- File proof of claim when required
- Collect strata liens, tax, and utility arrears
- Follow policies supporting applicable AML requirements

Requirements:

- French and English bilingualism required
- Excellent analytical and problem-solving skills
- Solid communication and interpersonal skills
- Ability to meet deadlines during high-volume periods
- Availability for shift work and office-based duties

Use bilingual communication, mortgage collections analysis, and policy knowledge to manage First National arrears accurately and promptly.

📌 Bilingual Mortgage Collections Analyst (Montreal)
🏢 First National Financial
📍 Montreal