Serve BMO customers through personal banking advice, transactions, and digital guidance at 61 Front Street. Build trust while supporting everyday financial needs.

As a Customer Service Representative, you will deliver exceptional service across branch and other channels. Identify customer needs, discuss banking and credit card requirements, and refer customers to BMO colleagues. Support transactions, inquiries, applications, and operational activities while contributing to branch results and customer experience.

Key Responsibilities:

- Welcome customers and complete banking transactions seamlessly
- Identify needs and initiate referrals to BMO colleagues
- Provide guidance on digital and self serve banking options




- Review profiles and discuss everyday banking and credit cards
- Manage, load, and reconcile cash transactions

Requirements:

- No prior experience necessary
- Related post secondary degree or certification is desirable
- Robust interpersonal, listening, and problem solving skills
- Basic verbal, written, organization, and collaboration skills
- Confidence using digital tools, tablets, smartphones, and applications

Bring customer-focused communication, financial guidance, and accurate transaction skills to BMO personal banking service at 61 Front Street.

📌 BMO Personal Banking Representative (Ottawa)
🏢 BMO
📍 Ottawa