Support medication access operations with Cencora's Innomar Strategies through benefit verification, prescription intake, and prior authorization coordination. Maintain accurate workflow records.
As a Pharmacy Assistant, you will help deliver specialty pharmacy support for patients and providers in Canada. Your responsibilities include coordinating operational requests, reviewing workflow details, identifying routine discrepancies, and escalating matters outside established guidelines.
You will communicate with pharmacists, technicians, payers, service teams, and approved contacts while supporting turnaround times, reliable handoffs, and compliant pharmacy operations.
Key Responsibilities:
- Coordinate prescription intake, benefit verification, authorization, and fulfillment activities
- Organize documentation and handoffs for operational requests
- Identify routine discrepancies and resolve approved workflow issues
- Document resolution steps and required records accurately
- Share standard process guidance with peers and newer team members
Requirements:
- High school diploma, GED, or equivalent experience required
- Two or more years in pharmacy support or related operations
- Experience supporting medication access or fulfillment processes
- Pharmacy technician certification or equivalent preferred
- Ability to communicate workflow status and routine issues
Use medication access, pharmacy support, and workflow coordination expertise to help maintain compliant operations at Innomar Strategies.