We put a high premium on the kind of people who dig the details and have the skills to orchestrate them to perfection, especially in a high-energy environment. When carried out well, these core values define our continual success.

About Us

Driven by purpose. Lifted by people.

At Leavitt Industrial Group, we believe that success is built on the strength of our people. When you join our team, you're not just taking a job. You're launching a rewarding and meaningful career path with endless opportunities for development.

Whether you're an emerging talent or an industry veteran, we provide the support, mentorship, and resources to help you excel at every stage of your career. At Leavitt Industrial Group, your ideas are encouraged, your ambitions are recognized, and your contributions are rewarded.

We stand under a shared and united Purpose: Together, we lift our world and everything in it. At the core of who we are lies our commitment to keep the world moving. Every day, our products, parts and services do more than just handle goods. Our purpose captures our commitment to lifting our communities, the customers we work with, and our employees.

Our culture is shaped by our core values, including Teamwork, Continuous Improvement, Leadership, Safety, Accountability, and Community & Workplace.

Bring your energy, skills, and ambition to one of North America's fastest-growing private companies—where careers evolve alongside the business, and growth is built into every role. Join a team that's driving momentum and shaping the future together.

Our employees enjoy a comprehensive range of health benefits and rewards designed to support their well-being and personal and professional growth. This includes but is not limited to:





- Competitive compensation packages
- Annual healthcare spending account
- Retirement savings plan
- Robust orientation, learning, and training programs
- Community support initiatives

At Leavitt Industrial Group, employee satisfaction is a top priority, and we are dedicated to helping our employees thrive.

Ready to give your career a lift?

Just starting out, moving into leadership, or digging into your discipline?
Join us.

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a highly organized Customer Service Representative to join our team in Coquitlam, British Columbia. As the Customer Service Representative, you will work closely with our Operator Training team throughout the sales process to ensure customers receive excellent service. This will include working in the CRM, answering mainline phones, and handling customer inquiries.





As the Customer Service Representative, your key responsibilities will include:

- Handle a high volume of incoming calls for main phone lines
- Utilize the CRM to pass leads to Account Managers
- Develop a comprehensive understanding of active clients and product offerings
- Ensure compliance of standards within the department in support of maintaining positive customer experiences
- Provide general administrative support for the Operator Training department
- Assist with completing registrations and follow up on client feedback as needed
- Provide coverage for Account Managers as needed

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

- At least two years of related customer service experience
- Strong proficiency with MS Office Suite (Word, Excel, Outlook)
- Experience working with a CRM (i.e. Microsoft Dynamics, Salesforce, etc.) is preferred
- A confident, helpful, and customer-oriented phone presence
- Excellent verbal and written communication skills
- Excellent organizational skills and a high attention to detail
- Ability to thrive in a dynamic work environment

Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

- Company paid medical health care plan for you and your dependents
- Dental plan, vision plan, and prescription drug coverageAnnual health care spending account
- Life insurance, short term disability, and travel insurance
- Sick leave plan – 100% employer paid
- Employee assistance programs
- RRSP matching

📌 Customer Service Representative (Coquitlam)
🏢 Leavitt Industrial Group
📍 Coquitlam