Manage fan data and ticketing interactions for the Saskatchewan Roughriders as a Fan Services Representative in Regina. Work directly from Mosaic Stadium.

You will use Ticketmaster systems, ERPLY, Fanmaker, TextUs, and other internal platforms to support ticketing, purchases, engagement, and service requests. The role includes maintaining accurate records, using data insights to personalize interactions, and learning current systems through ongoing training. Customer service and ticket operations experience are preferred.

Key Responsibilities:

- Maintain accurate fan, ticketing, and service interaction records
- Use data insights to anticipate fan needs
- Operate Ticketmaster, ERPLY, Fanmaker, and TextUs systems
- Facilitate ticket purchases, renewals,



and payment processing
- Participate in training for systems and service practices

Requirements:

- Proficiency with ticketing software or CRM systems preferred
- Archtics and Monday.com experience preferred, not required
- Detail-oriented and organized work approach
- Goal-oriented with target achievement experience
- Availability for rotating in-season Saturday shifts

Use ticketing technology, accurate records, and proactive service to support fan retention for Saskatchewan Roughriders and Rider Nation.

📌 Ticketing CRM Fan Services Representative (Regina)
🏢 Saskatchewan Roughrider Football Club
📍 Regina